• Establish a shared definition of change management and how it impacts organisational outcomes
  
  
• Understand the connection between the technical side and the people side of change
  
  
• Understand the research and best practices around change management
  
  
• Understand the value of change management
  
• Learn and apply the five tenets of change to an initiative

• Complete diagnostics and assessments for the initiative
  
  
• Understand and apply the Prosci ADKAR Model for individual change
  
  
• Develop an awareness of the three phases of organisational change
  
  
• Develop a commitment-to-action plan

The foundation of successful projects

• What is change management?
• Delivering results and outcomes

Tenet 1: We change for a reason

• The reasons for change
• Change as a process

Tenet 2: Organisational change requires individual change

• Individuals as the unit of change
• Impacted groups and aspects of job change

Tenet 3: Organisational outcomes are the collective result of individual change

• Connect individuals to organisational change
• ROI factors of effective change

Tenet 4: Change management is an enabling framework

• The Prosci Methodology
• Top Contributors to success
• Change Management roles
• Resistance management

Tenet 5: We apply change management to realise the benefits of change

• Mobilising adoption and usage
• Action items and next steps