What is change management?
- Creating a shared definition
- Delivering results and outcomes
Tenet 1: We change for a reason
- Introducing change to your employees
- Change as a process
Tenet 2: Organisational change requires individual change
- Individuals as the unit of change
- Impacted groups and aspects of job change
Tenet 3: Organisational outcomes are the collective result of individual change
- Connect individuals to organisational change
- ROI factors of effective change
Tenet 4: Change management is an enabling framework
- Diagnostics and assessments
- Top contributors to success
- Change management roles
- Resistance management
Tenet 5: We apply change management to realise the benefits of change
- Mobilising adoption and usage
- Action items and next steps
Course Materials
