Emma is an accomplished senior executive with extensive experience of change, project and programme management, business transformation, operational delivery and corporate governance. Emma has worked with public, private and not-for-profit organisations.
For a decade from 2003, Emma worked at a senior level with a range of UK central government departments to lead business change programmes in organisations delivering front-line services for the public. These included as the change and people director for a world-wide and headquarters target operating model review, which resulted in downsizing and re-shaping projects at the Foreign and Commonwealth Office; process redesign at Her Majesty’s Prison Service and at the UK Border Agency; and large scale ICT programmes at the Home Office. She was very lucky to head a team looking after all UK Ministers and their guests for the London 2012 Olympic and Paralympic Games. Emma led intensive review teams of just a handful of colleagues through to a large operating divisions of some 280 staff based across four continents.Emma then worked with the world’s largest social care charity, Leonard Cheshire Disability, to develop its business strategy for the next 15 years and was retained by the UK Tour de France company to offer expert advice on programme assurance of Le Tour’s Grand Depart and opening stages in Yorkshire in 2014.
Emma joined CMC Partnership in February 2014 and spent her first year leading a business transformation portfolio office at The Pensions Regulator in Brighton. Most recently, as one of CMC’s Prosci Advanced Instructors, Emma has been working with groups of clients from the pharmaceutical and financial and insurance services industries to equip them effectively to manage large-scale changes in their organisations. This has included work at board-level, with groups of managers responsible for leading complex changes across teams and with programme and project managers.