Are you often invited towards the end of a project in order to magically create peace from chaos?
Based on Prosci’s best practices in change management research, the top thing companies would do differently when implementing a major process, system or cultural change was: utilise an effective and planned change management approach.
Change management, when not introduced at the beginning of a project, may fall upon you in the HR department to take on where colleagues have neglected to manage the "people side of change".
The HR Department can then become the sole advocate and the only party dedicated to the "people side of change." So you are invited in at the middle to end of a project in order to create peace from chaos!
At this stage in a project, the Prosci change management methodology can help to assess current state, plan for mitigating actions and to make the best of what may be a poorly planned situation and recoup – but late in the game
The key point for HR professionals is the importance of getting "a seat at the table" early in the change. HR can provide the catalyst which is needed to introduce change management the most effective time – the very beginning.
How does HR go about introducing and building buy in for change management at the beginning of a project?
The most effective and productive way to get "a seat at the table" at the beginning of any project will require you to demonstrate the "WIIFM" to others. ("What’s in it for me?") Utilising change management as your strategy to answer these questions not only builds buy in to change management but it will ultimately get you that "seat”.
Why change management?
Without change management, projects experience employee and manager resistance. The research says the greatest obstacle to change management is "employee resistance." This resistance impacts the project team and its success and in your role as an HR professional you can play a vital role in managing resistance to change and helping the team succeed.
Top tips for HR Professionals:
- Become comfortable and immersed in the field of change management, and believe in the cause
- Introduce change management to your organisation and make sure others know the crucial difference between the people side of change, and change management from a process and technology angle
- Use best practices to help show the importance of change management and what it can do for the success of a project
In the last Prosci Best Practices research over 30% of respondents cited the change management function sits with their HR departments – but are you fully equipped to manage change?
Join CMC on Stand 833 at CIPD L&D Show, 25-26 April, Oylmpia, London and receive 2 weeks FREE access to the Prosci Change Management Research library and your chance to win a copy of the 2018 Prosci Best Practices in Change Management book (worth £300).
To upskill you and your teams, why not register for one of our Prosci Change Management Practitioner certification courses, or take a look at the wide range of role based change management courses we offer.
Alernatively, if you would like to talk to us about how we can help you with your Change Management Capability building, then get in touch and we'll give you a call.