Thought Leadership
There’s no getting around the fact that a large part of any organisation’s capability consists of people’s proficiency in carrying out their jobs. Yet formal means of managing the impact of business change project on people are...
Reducing health and national insurance costs, cutting pension and car benefits, and eliminating training, holidays and maternity/paternity leave: all sure-fire ways to cut costs, certainly, but to improve performance at the same time?
It may sound...
What happens when an organisation’s capacity to manage change is overwhelmed by the volume and scale of the change programmes taking place? Employees become disengaged and apathetic, projects overrun and fail, leadership and direction diminish and...
Prosci® Practitioner Training aims to equip participants with the necessary tools to effectively manage the people side of change when they return to the workplace – and that’s exactly what it does, as one CMC Associate testifies.
Kyra, a...
Sometimes it feels like IT systems change more often than the weather. The exponential and inexorable development of computing power means that no sooner than you’ve implemented a new system or practice, it’s starting to look dated. Dealing...
Well, very!
If your business change projects are not aligned to your future departmental policy objectives, if the expected benefits are unclear and not measurable, and if the Senior Responsible Officer (SRO) is inexperienced in the somewhat dark art of...
In these challenging times the concept of “shared services” is becoming a key theme and is often viewed as an attractive route when tasked to deliver considerable efficiency savings. Well designed and implemented shared services can be a key...
As a conference speaker you are never quite sure until your moment is over whether the event and the responses of its participants will be as you envisaged. I often feel the same when working with a customer developing a Programme Blueprint! Creating a...
A recent report published by the National Audit Office (NAO) identified skills shortages in central government where a quarter of senior operational delivery and programme and project management roles are filled by staff who are not specialists in these...
