Health Solutions Wales
Health Solutions Wales shares responsibility for co-ordinating information governance and standards issues for health and social care in Wales. It covers clinical, managerial and technical informatics standards to be applied in Wales. Its aim is to ensure that data can be captured, shared, stored, used and analysed consistently and coherently throughout NHS Wales.
CMC was commissioned by Health Solutions Wales to identify how responses to Impact Assessment (IA) requests could be improved both in volume and quality, and how information provided through the IA process could be held and put to future use. Soft Systems methodology was applied to interviews with key stakeholders to build a real-world view of the problem.
Creating new communities of stakeholders was seen as providing the most tangible benefit, ensuring information was shared and a common understanding of the process developed. Establishing a user community provided information and content with a suitable environment to function in. Once the community and content had been established, a suitable IT-based delivery mechanism was implemented that’s capable of sustaining systemic growth and momentum.
More information in regard to this work can be found HERE.