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Case Studies

We’ve worked with many organisations of various sizes, from several different industries, in multiple countries and over many years, helping them to build effective Change Management as a core competency as fuel for their business growth.

Here are a few examples that illustrate the types of challenges they faced, the help CMC Global provided, and the results they achieved even as we continue to support them today.

Maybe some of these challenges resonate with you. If so, please get in touch below. We'd be happy to listen.

CMC-CASE-STUDY-LOGO

 

Helping a global manufacturer of consumer goods implement change management...

The Challenge

To help a global manufacturer of consumer goods implement change management among more than 100,000 employees across the world, from Beijing to Chicago.

The client strongly believed that the ability for their business to organise, design and implement change should become a central and particular strength of their global business culture.

The Results

The virtual delivery of our client’s brief resulted in partners from Beijing to Chicago learning collaboratively in one online space. We were able to ensure these recipients could hit the ground running in understanding how change (both as a result of Covid-19 and beyond) is manifesting in their working environments and how they could ensure their staff were better prepared for the significant impact to changes in ways of working.

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Building capacity for absorbing change more effectively...

The Challenge

To help one of the UK’s large water utilities implement change management capability across the organisation, and build capacity for absorbing change more effectively.

It became clear that there was a need to build capacity for employees to absorb change more effectively, understanding that thousands of customers may eventually be impacted by these changes.

The Results

With over 30 Prosci certified change management practitioners throughout the organisation so far, a structured approach to understanding and implementing change management has already increased their ability to deliver effective change within the water industry.

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Developing a dialogue-based, collaborative introduction of change within an organisation..

The Challenge

When a single employee from this UK leader in scientific development attended the Prosci Change Management Practitioner Programme, run by CMC she gained knowledge and skills that enabled her to become an internal advocate with the senior leadership of her organisation.  

The challenge we were set was to develop a dialogue-based, collaborative introduction of change within the organisation.

The Results

Not only has the organisation encountered less resistance to the change initiatives they are deploying, they are experiencing a more dialogue-based, collaborative introduction of change, with employee satisfaction improving as a result.

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One of the world's largest insurers embeds change management as part of their culture...

The Challenge

To help one of the largest insurers in the world develop a plan for 'maturity in change management' to become a core part of its culture globally , from Sydney to Miami.

The Results

At the time of writing, the relationship with the client is having a positive effect in terms of identifying and staying on track with the overall change management objectives set by the organisation, with our help.

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Helping a major South African retailer adopt a key dimension of a large transformation...

The Challenge

To help a major South African retailer - with nearly 2,500 stores spanning 14 countries and employing approximately 140,000 people - adopt a key dimension of a major transformation.

The Results

As we reflect on this experience, it is clear that change management cannot simply be a box-ticking exercise. The implementation of any change that requires people to change the way they work, no matter how small the technical change may appear to be on the surface, is first governed by the prevailing culture in the organisation.

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Enabling a UK public sector organisation to respond better to a variety of challenges...

The Challenge

To enable a UK public sector organisation to respond better to political, sociological and technological challenges and equip them with the tools and expertise to guarantee the changes would land efficiently with over 2,000 employees.

The Results

Not only is the organisation now approaching change as an opportunity rather than a challenge, a member of the team is reinforcing the learnings by delivering high-quality virtual ADKAR awareness-raising sessions throughout the organisation.

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Improving people-related benefits by introducing good change management practices...

The Challenge

To work with the governing body and 29 agencies from the social services sector of a large city-state in Southeast Asia, to improve people-related benefits within their organisations by introducing good change management practices.

The Results

Our work with the sector is off to a great start, yet there is much more to do to continue the momentum in building a consistent agency wide approach to deploying new changes effectively: attending training sessions is one thing, but when you go back into the workplace and apply this methodology from scratch, it can be daunting.

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Improving the level of organisational change management maturity across a number corporate and government clients in Singapore

The Challenge

Several corporate organisations in Singapore
representing the Learning & Development
were keen to improve their change management capabilities. Our challenge was to build a roadmap of scalable role-based Change
Management training programmes for the clients.

The Results

After identifying the unique needs of each organisation, CMC delivered up to four change management programmes
per year for the top corporate organisations and government
statutory boards in Singapore.

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Get in touch to discuss how we can help you build your change capability