Case Studies
Ofgem’s Project Management Group (PMG) is the organisation’s centre of project management excellence. The PMG defines project management standards and processes used across Ofgem, delivers staff training and provides a level of direct,...
The Estate and Security Directorate (ESD) of the Foreign and Commonwealth Office (FCO) are responsible for the Diplomatic estate and a significant annual capital budget. The Directorate has an enviable track record of delivery and much good practice in...
Merthyr Tydfil CBC, like all local authorities, is living through challenging times as it tries to sustain and deliver improved services to its citizens within ever tightening budget restrictions.
As part of a portfolio of efficiency initiatives in 2011...
The NHS in Wales is facing an unprecedented volume of reporting requirements. This demand for data collection has increased the burden on staff across the Service, and there is therefore a need to assess what impact the collection of this data has and to...
The Vehicle and Operator Services Agency (VOSA) is responsible for MOT testing as undertaken by 19,000 Vehicle Testing Stations nationwide. Previously, the testing process was paper-based: it was vital to modernise this to allow data sharing, electronic...
xchangewales is a groundbreaking programme that allows all public sector organisations in Wales to source, tender, evaluate, order and pay for goods/services electronically. The programme estimates that up to £200 million could be saved...
In responding to ongoing pressure to drive efficiencies, the Driver and Vehicle Licensing Agency (DVLA) agreed an ambitious set of corporate objectives to radically improve performance and cut operating costs. The resulting Organisational Change...
